Privacy Policy

Effective date: April 28, 2026

Fresh Start Program ("we", "our", or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what choices you have when using our website.

1. Information We Collect

1.1 Information you provide directly

We may collect details you submit voluntarily, such as your name, email address, and message content when you contact us.

1.2 Automatically collected information

We may collect technical and usage data, including browser type, device details, IP address (or truncated IP), pages visited, referral source, and interaction metrics.

1.3 Cookies and similar technologies

We use cookies and similar technologies to improve performance, measure traffic, remember preferences, and support relevant advertising.

2. How We Use Your Information

• Provide, maintain, and improve our website and content quality.
• Respond to user inquiries and support requests.
• Understand audience behavior and optimize user experience.
• Protect against abuse, fraud, and unauthorized access.
• Comply with legal obligations.

3. Advertising and Analytics

We may use third-party services such as analytics and advertising providers (including Google services) that may use cookies or similar technologies. These providers may process data according to their own privacy policies.

Personalized ads, where enabled, may be based on browsing behavior and inferred interests. You can manage cookie and ad preferences through browser settings and supported consent controls.

4. Legal Bases (Where Applicable)

Depending on your region, our legal bases may include consent, legitimate interests, contractual necessity, and legal compliance.

5. Data Retention

We retain personal data only for as long as necessary for the purposes stated in this policy, legal requirements, dispute resolution, and security operations.

6. Data Sharing

We do not sell personal data. We may share data with trusted service providers (hosting, analytics, email, and security providers) under appropriate safeguards, and when legally required.

7. International Data Transfers

Our services may be operated across multiple countries. Where applicable, we use reasonable safeguards for cross-border data transfers.

8. Your Privacy Rights

Depending on local law, you may have rights to:

• Access and receive a copy of your personal data.
• Request correction or deletion of personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at hello@freshstartprogramme.com.

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal data from children under applicable legal age thresholds.

10. Security

We use reasonable technical and organizational measures to protect data. However, no internet transmission or storage method can be guaranteed as fully secure.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact

If you have questions about this Privacy Policy, contact us at hello@freshstartprogramme.com.